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Farsider privacy policy

Effective date: 4 October 2026

This policy covers the Farsider app for Android and iPhone, and our server at farsider.app. It says what data the app uses, where it goes, how long it is kept, and what you can do about it.

Who we are

Farsider is published by Verano Solutions BV, a company in the Netherlands ("we", "us"). We are the controller of the data described here. Contact: [email protected].

The short version

No account

Farsider has no sign-up. If you use rider groups, the app creates an anonymous rider profile on our server (see "Rider groups"). It holds only the display name and avatar you pick.

What stays on your phone

These are stored only on your device. We cannot see them.

Your phone's own backup (Google or iCloud) may include some of these files, under your Google or Apple account. The rider-groups files are left out of Android backups, and the group key on the iPhone never leaves the device.

What leaves your phone, feature by feature

Usage statistics (analytics)

On by default. Turn it off in Menu → General → "Share anonymous usage". Turning it off deletes the events waiting to be sent and the app's random install ID, and stops sending at once. Turning it back on starts with a new ID.

What is sent:

What is never sent: your coordinates, routes, trip or GPX names, group names, rider names, invite codes, or other text you type besides searches. Map pack names are sent; they are ours ("Italy North").

Where it goes: PostHog, in PostHog's EU cloud. The app sends events in batches, often later (for example when you are back home). Each event tells PostHog not to look up a location from the IP address and not to build a person profile. The PostHog project is set to discard IP addresses. PostHog keeps events for and then deletes them. We use the statistics to learn which features are used and what to improve.

Weather

On by default. Turn it off in Menu → General → Weather; then the app makes no weather requests.

Rider groups

Only if you create or join a group.

Local guide (stories along the ride)

Off by default. Turn it on with the Local guide switch.

Online search

When you search with a signal, the app also asks Photon, a search service run by komoot GmbH, for places outside your downloaded maps. The app sends komoot directly, from your phone:

komoot also sees your IP address. komoot's privacy policy applies to that request. In Menu → General → Online search you can point the app at another Photon server. Search in your downloaded maps never leaves the phone.

Satellite imagery

Only when you choose the Satellite map. The app loads imagery tiles directly from Esri (ArcGIS). Each request names a map tile (zoom level and tile numbers), so Esri can tell roughly which area you are looking at. Esri also sees your IP address. Esri's privacy policy applies.

Map downloads

Maps, the map list, map updates and story audio come from data.farsider.app, our storage on Cloudflare. Cloudflare and we can see your IP address and which files you download, so which regions you got. We do not keep access logs for these downloads. The app checks the map list once a day for updates.

Farsider Pro (purchases)

Only when you buy Farsider Pro or restore a purchase. Apple or Google handles the payment; we never see your name, card or store account. The app sends our server the store's proof of purchase (Apple's signed transaction, or Google's purchase token) with the app's install ID, and our server checks it with Apple or Google to know which plan the phone has and until when. Apple and Google then tell our server when the subscription renews, ends or is refunded. We keep the subscription's store ID, product, dates and status, linked to the install IDs that proved it (at most five).

Location, camera and other permissions

Our server and its logs

Our server runs at farsider.app on a host we manage, behind Cloudflare.

Who receives data

Who What for What they get Role
PostHog (EU cloud) Usage statistics The events above, with the 5 km cell and country Our processor
Cloudflare Network in front of farsider.app; storage and delivery of maps and story audio IP address, the files and requests Our processor
Anthropic Writing stories (Local guide) Place, topic, and a ride's outline (place names, time, topics) Our processor
komoot (Photon) Online search Search text, a reference point, language, IP address Independent provider, called by your phone
Esri Satellite imagery Map tile numbers, IP address Independent provider, called by your phone
MET Norway Weather forecasts Areas rounded to about 1 km, from our server Receives no personal data from you
Wikidata / Wikipedia Facts for stories Map areas of about 10 km, from our server Receives no personal data from you
Apple, Google Selling and confirming Farsider Pro The purchase, under your store account; from our server, the proof to check Independent controllers for payments
Other members of your group Riding together Your display name, avatar, position while riding, shared route and trips Chosen by you

We do not sell or rent your data. We may disclose data if the law requires it.

Data outside your country

Cloudflare, Anthropic and Esri are based in the United States, and Cloudflare's network is worldwide. Where data from the European Economic Area, the UK or Switzerland goes to such a provider, we rely on the safeguards the law allows, such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework. PostHog's EU cloud stores data in the EU.

How long we keep it

Data Kept
A group member's position Only the latest; deleted 60 minutes after it was last received, or at once when the group is switched off or left
Rider profile (name, avatar, rider ID) Until you delete it, or 90 days after you last used groups
A group (name, members, shared route, invite key) Until its last member leaves, or 180 days without activity
A trip shared with a group While the group uses it; deleted 7 days after it was last used, or with the group
Record that a route change was applied 24 hours
Local guide requests (install ID, stories asked for, a ride's script, costs) 90 days
Weather and Local guide route points Not stored; used only to answer
Farsider Pro subscription records (store ID, product, dates, status, linked install IDs) While the subscription is active, and up to 7 years after for accounting
Usage statistics at PostHog
Server logs (no personal data)

The server checks every minute and deletes what is due.

Why we may use your data (legal bases)

For users in the EEA, the UK and Switzerland:

Your rights and choices

You can:

Because there are no accounts, we may need an ID from the app to find your data (for example your rider ID). We cannot link usage statistics to you once the app's install ID is deleted.

To use your rights, write to [email protected]. We answer within one month. You can also complain to a data protection supervisory authority. Ours is the Dutch Autoriteit Persoonsgegevens (https://autoriteitpersoonsgegevens.nl). You can also go to the authority in the country where you live or work.

Children

Farsider is a navigation app for riders and drivers. It is not directed at children under 13, or under 16 in the EEA and the UK. We do not knowingly collect data from them. If you think a child has used rider groups, write to us and we will delete the profile.

Security

All connections use HTTPS. Group secrets are stored encrypted on the phone and only as a hash on our server. Invite codes are signed and expire. Positions go only to members of the same group who have it switched on.

Changes

If we change this policy, we will update the date at the top and, for important changes, tell you in the app.

Contact

Verano Solutions BV, the Netherlands. Email: [email protected].